Contact Us

Need Help? Our U.S. based Member Services team is available to answer questions about your account, our products and solutions, and much more.

Hours

  • Monday – Friday : 8am -11pm (EST)
  • Saturday : 9am – 6pm (EST)
  • Sunday : Closed

Identity Guard® with Watson

For account unlocks, alert information and membership questions, call 1-855-443-7748

Or email us at: customercare@identityguard.com and we’ll respond in 24-48 hours.

Identity Guard® Classic

For account unlocks, alert information and membership questions, call 1-800-452-2541

Or email us at: customersupport@identityguard.com and we’ll respond in 24-48 hours.

Don’t have an account or unsure which product you’re currently enrolled in?
Give us a call with any questions at 1-877-505-7054.

To protect your privacy, please understand that we cannot answer questions regarding confidential information such as billing, account updates, or service cancellations via email. We are committed to providing secure services to our members. If you have changes or updates to your account information, please sign in to your account and change your information there.